All general written inquiries are worked within 45 business days. Novitas Solutions responds to inquiries in the order they were received. This form may be used by health professionals to submit a general question to Medicare, such as questions related to coverage guidelines, policy issues, or how to bill Medicare.
This form is not SECURE. We prefer you do not include Protected Health Information (e.g. Health Insurance Claim (HIC) numbers, Social Security numbers, etc.). In the event Protected Health Information is included in the inquiry, this information will be removed from our email response or we may find it necessary to respond via telephone or in writing (versus email).