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Providers in AR, CO, LA, MS, NM, OK, TX, Indian Health & Veteran Affairs

Interactive Voice Response Unit (IVR) Step by Step

Jurisdiction H (JH) - (AR, CO, LA, MS, NM, OK, TX, IHS, VA): 1-855-252-8782

Select from the following menu:

 Initial Greeting Menu

Say

 Press

Then select

To inquire about Indian Health Services or Tribal Organizations 

Indian Health

1

Part A or Part B and the main menu option

To inquire about Veterans Affairs

Veterans

2

Part A or Part B and the main menu option

To inquire about hospital or skilled nursing facility services or services pertaining to home health or hospice care

A

3

Select your state and the main menu option

To inquire about Physician services, Ambulatory Surgical, Lab and Chiropractic services.

B

4

Select your state and the main menu option

Select your State:

Say

Press

Contractor IDs

Arkansas

1

07101

Colorado

2

04111/04911

Louisiana

3

07201

Mississippi

4

07301

New Mexico

5

04211/04911

Oklahoma

6

04311/04911

Texas

7

04411/04911

Choose your option:

Say

Press

"Claims"

1

"Eligibility"
- Eligibility, Deductible

2

"Electronic Billing"
- Reports, File Content, Passwords, Connectivity, EDI Supported Software, All Other EDI Questions

3

"Provider Enrollment"
- Forms, Revalidation, All Other Enrollment Questions

4

"Other"
- Eligibility, Claim Status, Overlapping Claims, Patient Discharge Status, Financials, I Have a Question

5


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Last modified:  11/10/2016