Limited Systems Availability
There will be Common Working File (CWF) "Dark" days from Friday, March 29, 2019 - Sunday, March 31, 2019 due to the April release upgrades. The Interactive Voice Response (IVR) Unit and our Customer Service representatives will have limited availability, and unable to assist providers with Eligibility Inquiries, Claim Status Inquiries Relating to Eligibility, or Claim Denial Inquiries Relating to Eligibility. We apologize for any inconvenience and look forward to serving you once this maintenance has been completed.
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