Postal mailing addresses

Need to write to Novitas Solutions? This page contains jurisdiction H (JH) mailing addresses.

(JH includes Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Texas, Indian Health and Tribal facilities as well as Veterans Affairs)

General mailing address

We encourage providers to send postal mail to the appropriate PO Box, but if you absolutely necessarily have to send Medicare documents via Priority mail or through a commercial courier (UPS, FedEx) for which a PO Box cannot be used, please use the following street address:

Novitas Solutions, Inc.
Attention: (Department / Function Name or Specific Person)
2020 Technology Parkway, Suite 100
Mechanicsburg, PA  17050 

Addresses for claims and development responses

This section contains the addresses for submitting initial claims and responding to development requests for additional information.

Part A claims

Novitas Solutions
Attn: Part A Claims
PO Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Part A development letter responses

Regular mail:
JH Medicare Medical Review Department
PO Box 3103
Mechanicsburg, PA 17055-1819

Certified mail:
Medicare Medical Review Department
2020 Technology Parkway Suite 100
Mechanicsburg, PA 17050

General written inquiries and appeals

This section contains the addresses for submitting redeterminations, clerical error reopenings, and general written inquiry requests. For more information on appeals, refer to Novitas Solutions Appeals Center.

Novitas Solutions
Attn: (General Inquiry or Appeals Department)
PO Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Mailing address for Veteran Affairs

Please use the following post office box, when submitting all mail, including appeals and correspondence to Novitas Solutions, Inc.

Novitas Solutions, Inc.
PO Box 3116
Mechanicsburg, PA 17055-1830

If Medicare documents are sent via Priority mail or through a commercial courier for which a PO Box cannot be used, please use the following street address:

Novitas Solutions, Inc.
Attention: (Department / Function Name or Specific Person)
2020 Technology Parkway Suite 100
Mechanicsburg, PA 17050 

Mailing addresses for Indian Health Services / Tribal / Urban Indian providers

Please use the following post office boxes, as indicated in the chart below, when submitting documents to Novitas Solutions, Inc.

Novitas Solutions, Inc.
PO Box XXXX
Mechanicsburg, PA 17055-XXXX

Electronic billing (EDI) - Completed EDI enrollment forms

To enroll for electronic billing, please visit our Electronic Billing (EDI) Center and download the most recent version of EDI Enrollment forms. Please mail your completed EDI Enrollment forms to:

Novitas Solutions
Attn: JH EDI
PO Box 3093
Mechanicsburg, PA 17055-1811

Provider enrollment - Completed provider enrollment forms

Paper enrollment forms and supporting documentation, certification statements/supporting documentation for Internet-based PECOS submitted applications, and other enrollment forms (e.g., CMS-460, CMS-588) must be sent through the U.S. mail to the following addresses:

Novitas Solutions
Attn: JH Provider Enrollment Services
P.O. Box 3095
Mechanicsburg, PA 17055-1813

Indian Health Service / Tribal providers

Novitas Solutions
ATTN: JH Provider Enrollment Services
P.O. Box 3115
Mechanicsburg, PA 17055-1858

Revalidation forms and supporting documentation, certification statements / supporting documentation for Internet-based PECOS submitted applications must be sent through the U.S. mail to the following address:

Phase 2 Revalidation (requests dated on or before September 20, 2013) mailing addresses

Novitas Solutions
Provider Enrollment Services
P.O. Box 3095
Mechanicsburg, PA 17055-1813

Indian Health Service / Tribal Providers
Novitas Solutions
Provider Enrollment Services
P.O. Box 3115
Mechanicsburg, PA 17055-1858

Phase 3 Revalidation (requests dated after September 20, 2014) mailing addresses

Novitas JH Provider Enrollment
P.O. Box 44137
Jacksonville, FL 32231

Note: Please direct responses to requests for information (development) to the specific Credentialing Specialist listed in the development letter. Otherwise, mail should be addressed only to the Provider Enrollment Services department.

Phase 3 Revalidation applications overnight address

Novitas Solutions
Provider Enrollment Services
532 Riverside Ave
Jacksonville, FL 32202

Gifts - Offers and receipt of gifts

Novitas is a government contractor and is therefore prohibited from accepting gifts of any kind from providers, vendors or third parties doing business, or seeking to do business, with us. Therefore, any gifts received by a Novitas employee will be returned. Thank you for your understanding.

Medical Director

Novitas Solutions - Office of the Medical Director
2020 Technology Parkway Suite 100
Mechanicsburg, PA 17050

FOIA requests

Send your request to the following addresses:

Novitas Solutions
FOIA
PO Box 3700
Mechanicsburg, PA 17055-1856

Cost reports

See the Part A reimbursement center contacts page.

Credit balance reports

See the Credit balance reporting page.

Cashier (Returning of monies via form 8322)

When returning money to Medicare, all SOLICITED and UNSOLICITED money should be sent to the appropriate address listed below. When an unsolicited / voluntary refund check is being submitted to the Medicare program, you should ensure that any explanation and / or additional information you want to convey to the Medicare contractor is complete and accurate.

Novitas Solutions
Cashier
PO Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Part A providers - Use the Return of monies to Medicare (8322-1A) form

Need additional assistance? Call the Help Line: 1-855-252-8782