The HETS User Interface application is the Centers for Medicare & Medicaid Services (CMS) designed web-based application that enables users to submit eligibility inquiries and receive responses.
To access the HETS application, submitters must obtain the necessary IP connectivity from a CMS-approved Network Service Vendor (NSV).
Access the CMS website How to Get Connected – HETS 270/271 for the most current list of NSV contact numbers and email addresses.
For more information on HETS, visit the CMS HETS Help website, or contact the MCARE Helpdesk at 1-866-324-7315 or via email firstname.lastname@example.org.
Note: Novitasphere interfaces with HETS to obtain eligibility information.