Mailing Addresses

You can avoid the wait and submit your Medicare correspondence to Novitas Solutions electronically using our Online Electronic Submission Tools.

This page contains postal mailing addresses for the following:

Priority Mailing Address

We encourage providers to send postal mail to the appropriate P.O. Box as listed below, but if you need to send Medicare documents via Priority mail or through a commercial courier (UPS, FedEx) for which a P.O. Box cannot be used, please use the following street address:

Novitas Solutions, Inc.
Attention: (Department / Function Name or Specific Person)
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050 

Paper Claims and Additional Development Responses

This section contains the addresses for submitting initial claims (including MSP) and responding to development requests for additional information.

Novitas Solutions
Attn: Part B Claims
P.O. Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Part B Additional Development Letter Responses (ADR)

Novitas Solutions
JH Part B ADR / Medical Records
P.O. Box 3094
Mechanicsburg, PA 17055-1812

General Written Inquiries and Appeals

The addresses to submit redeterminations, clerical error reopenings, and general written inquiry requests have been consolidated for the JH region into one address.

Novitas Solutions
Attn: (General Inquiry or Appeals Department)
P.O. Box 3110
Mechanicsburg, PA 17055-1826

Mailing Address for Veteran Affairs

Please use the following post office box, when submitting all mail, including appeals and correspondence to Novitas Solutions, Inc.

Novitas Solutions, Inc.
P.O. Box 3116
Mechanicsburg, PA 17055-1830

If Medicare documents are sent via Priority mail or through a commercial courier for which a PO Box cannot be used, please use the following street address:

Novitas Solutions, Inc.
Attention: (Department / Function Name or Specific Person)
2020 Technology Parkway Suite 100
Mechanicsburg, PA 17050 

Mailing Addresses for Indian Health Services / Tribal / Urban Indian Providers

Please use the following post office boxes, as indicated in the chart below, when submitting documents to Novitas Solutions, Inc.

Novitas Solutions
Provider Enrollment Services
P.O. Box XXXX
Mechanicsburg, PA 17055-XXXX

Electronic Billing (EDI) - Completed EDI Enrollment Forms

To enroll for electronic billing, please visit our Electronic Billing (EDI) Center and download the most recent version of EDI Enrollment forms. Please mail your completed EDI Enrollment forms to:

Novitas Solutions
Attn: JH EDI
P.O. Box 3093
Mechanicsburg, PA 17055-1811 

Provider Enrollment - Completed Provider Enrollment Forms

Paper enrollment forms / supporting documentation, hardcopy supporting documentation for Internet-based PECOS submitted applications and other enrollment forms (e.g., CMS-460) must be sent through the U.S. mail. The appropriate address is listed below.

Please direct responses to requests for information (development) to the specific Credentialing Specialist listed in the development letter.

Novitas Solutions (except Indian Health Services/ Tribal/ Urban Providers)
Provider Enrollment Services
P.O. Box 3095
Mechanicsburg, PA 17055-1813

Novitas Solutions (Indian Health Services only)

Provider Enrollment Services
P.O. Box 3115
Mechanicsburg, PA 17055-1858

Priority Mail/ Commercial Courier Novitas Solutions
JH Provider Enrollment Services
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050

Medical Director

Novitas Solutions - Office of the Medical Director
Attn: Leslie Stevens, MD
2020 Technology Parkway Suite 100
Mechanicsburg, PA  17050

Freedom of Information (FOIA) Requests

Send your request to the following addresses.

Novitas Solutions
FOIA
P.O. Box 3700
Mechanicsburg, PA 17055-1856

Cashier (Return of Monies to Medicare Form 8322)

When returning money to Medicare, all SOLICITED and UNSOLICITED money should be sent to the appropriate address listed below. When an unsolicited / voluntary refund check is being submitted to the Medicare Program, you should ensure that any explanation and / or additional information you want to convey to the Medicare contractor is complete and accurate.

Novitas Solutions
CASHIER
P.O. Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Need additional assistance? Call the Help Line: 1-855-252-8782

Gifts - Offers and Receipt of Gifts

Novitas is a government contractor and is therefore prohibited from accepting gifts of any kind from providers, vendors or third parties doing business, or seeking to do business, with us. Therefore, any gifts received by a Novitas employee will be returned. Thank you for your understanding.