Already know what you're doing? Click here to proceed with your Credit Balance Status Inquiry.
Use this tool to check your credit balance status using just your PTAN and a calendar date.
For zero balance submissions, please allow 2 days before checking status.
For submissions with a credit balance, please allow 10 business days, before checking status.
1. Provider Transaction Access Number (PTAN) - Enter your 6 digit PTAN number.
2. Quarter date - Key the quarter END date in using MM/DD/YYYY format. Only one year of history is kept.
3. Press "submit query".
Each result will tell you:
Which Plan (A or B)
Received date
Total credit balance amount
Status (open or closed)
For zero balance submissions, please allow 2 days before checking status. For submissions with a credit balance, please allow 10 business days before checking status.
If no results are found, please review your submission for errors first. Make any corrections and refax your submission to 410-891-5230. If no results are found again, please contact creditbalanceinquiries@novitas-solutions.com
Proceed with your Credit Balance Status Inquiry.
Note: This application will open in a new window or browser tab.
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