| Providers in AR, CO, LA, MS, NM, OK, TX, Indian Health & Veteran Affairs | |
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You can reach out to us electronically to contact specific areas within our company. Please refer to the table below for links, email addresses, and when you should use them.
Email Address or Electronic Form |
Reasons to Use |
Customer Service - General Inquiry Form |
Use this form for asking general Medicare questions only. Please do not send claim related questions, or submit any PHI. |
EDI Web Inquiry Form |
Ask questions about Novitasphere Portal (including login or password issues), Electronic Billing, Electronic Reports, Electronic Remittance Advices, 5010, 837p edits, and free billing software. |
EDI Web Inquiry Form (for Indian Health Providers) |
Ask questions about Novitasphere Portal (including login or password issues), Electronic Billing, Electronic Reports, Electronic Remittance Advices, 5010, 837p edits, and free billing software. |
Education Request Form |
Request education or training for your office. |
NovitasLearningCenterHelpDesk@Novitas-Solutions.com |
Email this address for support with the Novitas Medicare Learning Center, including questions about missing CEUs, webinar or symposium registration, password issues, or login/locked account issues. We can also answer questions about the content contained in our online articles and publications. |
IDE_status@novitas-solutions.com |
Email this address to ask questions about clinical trials or the status of an investigational device exemption request. |
medicare-web@novitas-solutions.com |
Email this address if you encounter technical problems with our web site (such as broken links, browser crashes, visual errors, and similar bugs) or experience an issue with your email subscription. |
PartBMedicalReviewQuestions@novitas-solutions.com |
Email a Question about Medical Review Part B. | To reach our leadership team, please refer to the Contact Listing for Novitas Solutions Leadership Team. To reach us by phone or mail, please refer to our Contact Us by Telephone - Phone Numbers or Postal Mailing Addresses for Novitas Solutions.
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