The Reopening Gateway is a free self-service tool that does not require enrollment! This tool is a web-based application that allows the automated submission of claim corrections.
Logging into the Reopening Gateway is a quick and easy way to update claim data through the internet.
The application is designed to be used in conjunction with the Medicare Remittance Advice (MRA), since protected health information will not be retrieved and displayed from the Medicare processing systems. If a clerical error is identified upon receipt of the MRA, the Reopening Gateway offers a convenient solution to providers, billing services and clearinghouses to correct and reprocess claims.
Log in to submit your claim corrections today!
The following claim corrections are permitted through the Reopening Gateway:
Referring Provider National Provider Identifier
Referring Provider Name (first letter of their first name, first four letters of their last name)
From and To Date of Service
Place of Service
Quantity Billed (Units)
Listed under “NOS” under the MRA for Number of Services
Modifiers can be added, changed or deleted
For additional information, see the Reopening Gateway User Manual in the "References" section below.
To access the tool, you will provide your email address, to which we will instantly send a one-time passcode - a randomly generated six-digit code acting as your One-Time Provider Identification Number. This code will give you immediate access to the Reopening Gateway.