The Centers for Medicare & Medicaid Services (CMS) announced on April 26, 2020, that it suspended its advance payment program to Part B providers/suppliers. Part A providers may continue to submit an accelerated payment request form. CMS had expanded these temporary loan programs to ensure providers and suppliers had the resources needed to combat the beginning stages of the 2019 novel coronavirus (COVID-19).
To submit a request, please review the articles below to obtain the form and submit using the provider Enrollment Gateway.
Accelerated payment request for JL Part A providers
Accelerated payment request for JH Part A providers
Note: Emails regarding accelerated payments will come from NovitasCOVID19PaymentRequest@novitas-solutions.com.
Q1. I'm a Part A provider. How do I submit my request for an accelerated payment?
A1. We are utilizing the Provider Enrollment Gateway to allow you to submit your Part A accelerated payment request. The gateway allows for more efficient processing of your request. For details on how to submit your request, please view the Provider Enrollment Gateway User Guide.
Q2. I'm a Part B provider. Can I submit an advance payment request?
A2. No. CMS announced on April 26, 2020, that it suspended its advance payment program to Part B providers/suppliers. We are no longer accepting advance payment requests forms on or after April 26, 2020.
Q3. I'm a Part B provider. I submitted a request form that is still processing prior to the suspension of the Part B advance payment program on April 26, 2020. Will my form still be processed?
A3. For Part B providers that have payment request forms pending prior to the suspension of this program, CMS is currently evaluating the requests. Once CMS makes a determination of the request, we'll notify you via email of the decision.
Q4. Can I submit more than one request for each PTAN and NPI?
A4. No, only one request form for each Provider Transaction Access number (PTAN) and National Provider Identifier (NPI) combination can be submitted. If you have more than one PTAN and NPI combination, submit a separate request form for each combination.
Q5. Can I submit more than one request form at the same time?
A5. Yes, you can submit up to 15 request forms in one submission. (Note: After you click 'Submit' for a batch of requests, the submit button will be temporarily disabled to prevent duplicate submissions of the same files. Please wait a moment and submit any subsequent request batches.)
Q6. Can I use PDF signature for signing the form?
A6. Yes, you may include a digital or handwritten signature on the accelerated and advance payment request form. Please note: the PDF digital signature functionality is only compatible on Internet Explorer. If you’re unable to digitally sign, please print out the completed form and sign it by hand.
Q7. I have not received the one-time access code via email that is required for submitting an accelerated payment request. What can I do to obtain this required code?
A7. The one-time access code is issued to the email provided. Please check to ensure the correct email is provided for the request. If the email does not populate in your inbox, check your spam folder. If the email is still not populated in your inbox or spam folder, please check with your IT department to determine if the email is being flagged or blocked by your organizations email security.
Q8. How will I receive the payment?
A8. The payment will be issued using the same process currently established for you. If you have established electronic funds transfer (EFT), the payment will be issued to the bank information we have on file.
Q9. Will I receive a remittance advice showing the issued payment?
A9. Yes, an associated remittance advice will also be distributed using the method on file (standard paper or electronic).
Q10. How do I check the status of my accelerated payment request?
A10. Access the Provider Enrollment Gateway (JH)(JL) . After entering the NPI, state, and email, you must select 'Submit' or 'Check Status of COVID-19 accelerated payment'. Then select 'Check Status' once you have accessed the COVID-19 accelerated payment solution page. You will need to enter your submission ID. For more details and screen shots to assist you in checking the status, please view the COVID-19 accelerated pay requests section in the Provider Enrollment Gateway User Guide.
Q11. When will repayment for the accelerated/advance payment begin?
A11. Repayment will begin 120 days after the date of payment issuance. For details specific to your provider or facility type, please review the CMS Fact Sheet: Expansion of the Accelerated and Advance Payments Program for Providers and Suppliers during COVID-19 Emergency.
Q12. Will I be allowed to repay the accelerated/advance payment as one lump sum as opposed to individual recoupments on remittance advices?
A12. Yes, you will be able to repay as one lump sum. Please follow our Medicare overpayment instructions for returning voluntary funds to Medicare including completion of the Return of monies form (Part A)(Part B). On that form, select 'Other' option for the reason and indicate 'COVID advance payment.'
Q13. I have questions about the recoupment/repayment process. Can you provide more information?
A13. At this time, please refer to the CMS Fact Sheet: Expansion of the Accelerated and Advance Payments Program for Providers and Suppliers during COVID-19 Emergency. This document will be updated if additional information becomes available.
We will communicate any changes to the provisions and waivers currently in place, so stay tuned and subscribe to our weekly eNews updates. For additional assistance, visit our dedicated Coronavirus (COVID-19) page.