Many RHCs have had to change the way they staff their clinics and bill for RHC services as a result of the COVID-19 public health emergency (PHE). As a result, some RHCs may have difficulty in meeting the productivity standards.
Novitas Solutions will provide an exception to any RHC that has had difficulty in meeting the productivity standards as a result of the COVID-19 PHE. Novitas will grant productivity exceptions to RHCs who have experienced disruptions in staffing and services as a result of the COVID-19 pandemic and made a written request to the Novitas Provider Audit and Reimbursement Department.
Please submit the completed request form to:
Novitas Solutions
Provider Audit & Reimbursement
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050
Request form (Form will download to your computer device)
The forms can be sent to following attention as well as any questions pertaining to this form: