Webinar recordings

Missed a live webinar? No problem! Check out the recordings of recent webinars in the list provided. The webinar list is refreshed monthly, so continue to monitor this page for additional recordings.

We do not post all webinar event recordings to the website. If you do not see the event recording on this list, please continue to monitor our event calendar (JH)(JL) to determine if we will be repeating the event live in the near future.

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Jurisdiction	Webinar title	Webinar description	Links
JH	08/05/2026 Mandatory Self-Service Reopenings for Jurisdiction H (JH) and Indian Health Services (IHS) Providers	Novitas strives to ensure our Medicare providers access the most efficient, effective and supportive resources offered for the Medicare program. To reduce mail volume and improve efficiency, clerical error reopening (CER) requests received via fax or mail will be returned effective September 1, 2026 for all Jurisdiction H (JH) and Indian Health Services (IHS) providers. This informative webinar will review this initiative and educate on the free self-service tools available from Novitas for electronically submitting CERs.	View recording Take survey
JH JL	08/05/2026 Office and Outpatient Evaluation and Management (E/M) Services – Applying Incident To Guidelines	Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) Office and Outpatient workshop series. During the third of our four-part series, we’ll review the guidelines for reporting E/M as incident to services, including billing and documentation requirements. Multiple incident to scenarios will be considered as we review web-based resources to support compliance with Medicare guidelines.	View recording Take survey
JH JL	08/04/2026 Office and Outpatient Evaluation and Management (E/M) - Selecting Levels of Service	Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) Office and Outpatient workshop series. During the second of our four-part series, we’ll review the E/M Interactive Scoresheet, a self-service tool that supports validation of the documented levels of service applying the American Medical Association (AMA) and CMS E/M guidelines. We'll also explore use of the components of time and medical decision making (MDM) as we walk through multiple case studies while demonstrating how to use this tool to verify levels of office and outpatient services.	View recording Take survey
JH JL	08/04/2026 Office and Outpatient Evaluation and Management (E/M) Services - Defining the Fundamentals	Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) Office and Outpatient workshop series. During the first session of our four-part series, we'll review the guidelines for determining levels of office/outpatient E/M services, identify the patient types within this service category, highlight the 2026 updates for code G2211 and define the requirements for prolonged services. We'll also address how use of modifier 25 applies in the office/outpatient setting.	View recording Take survey
JH JL	07/31/2026 Partial Hospitalization Program Billing and Coverage Requirements	This webinar will review how the Partial Hospitalization Program (PHP) is structured and the distinctions between other programs related to mental health. We will review the type of care that should be rendered for patients that met the criteria to receive PHP services. We will outline the specific guidelines, requirements and billing related to PHP.	View recording Take survey
JH	07/30/2026 Inpatient Rehabilitation Facility (IRF) Review Choice Demonstration (RCD): Cycle 1 Progress and Transitioning to Cycle 2	Join us for up-to-date information on IRF RCD as we progress through reviews in Cycle 1. We will review common questions, observations and trends related to IRF RCD including the top reasons for non-affirmations. We will provide guidance on transitioning from Cycle 1 to Cycle 2 including Cycle 1 affirmation rate calculation and Cycle 2 review choice options. Our IRF RCD clinical team will be available to answer questions. TX IRFs are encouraged to attend.	View recording Take survey
JH JL	07/30/2026 Foundations of Compliance: Purposeful Documentation	The Medicare Navigator Foundations of Compliance Workshop series is intended to support Medicare compliance, accurate billing and documentation standards. Purposeful Documentation is the last webinar of the series focused on establishing core principles of a comprehensive compliance program. During this webinar, we will introduce the various Medicare Integrity Program (MIP) contractors, identify best practices for purposeful documentation completion, outline the process for additional documentation requests, and review common documentation errors and how to avoid them.	View recording Take survey
JH JL	07/29/2026 Part A Medicare Modifiers: Advanced Beneficiary Notice (ABN) Modifiers GA, GX, GY and GZ	The Part A Medicare Modifier series defines commonly used modifiers and demonstrates billing utilization. During this webinar, we will review modifiers GA, GX, GY, or GZ used when an Advance Beneficiary Notice of Non-coverage (ABN), Form CMS-R-131, is issued to the beneficiary in advance of providing services Medicare probably or certainly will not be covered. The ABN communicates potential financial liabilities and appeal rights for the non-covered services. We will review ABN requirements, required or optional scenarios for issuing, and claim submission guidelines.	View recording Take survey
JH JL	07/29/2026 Medicare Part A Updates - July 2026	This event will review the most recent Medicare updates and can contain a wide variety of topics. We will review MAC initiatives, CMS initiatives, quarterly updates to the Inpatient Prospective Payment System and the clinical laboratory fee schedule. Additional updates include ICD-10 and other coding revisions to national coverage determinations (NCDs) and the interest rate for Medicare overpayments and underpayments.	View recording Take survey
JH JL	07/29/2026 Medicare Part B Updates - July 2026	This webinar is a review of the most recent Medicare updates and contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates including Medicare Physician Fee Schedule Database (MPFSDB)updates, Clinical Laboratory Fee Schedule (CLFS) updates, Average Sales Price (ASP) file updates, National Correct Coding Initiative (NCCI) updates, PC-ACE upgrade file, and CERT information.	View recording Take survey
JH JL	07/23/2026 Foundations of Compliance: Locating and Utilizing National Coverage Determinations (NCDs)	The Medicare Navigator Foundations of Compliance Workshop series is intended to support Medicare compliance, accurate billing and documentation standards. Locating and Utilizing National Coverage Determinations (NCDs) is the second of four webinars in the series focused on establishing core principles of a comprehensive compliance program. During this webinar, we will review how to locate, interpret and use NCDs to aid in determining reasonable and necessary criteria for Medicare covered services.	View recording Take survey
JH JL	07/23/2026 Wasteful and Inappropriate Service Reduction (WISeR) Model Prior Authorization Process	CMS implemented the prior authorization Wasteful and Inappropriate Service Reduction (WISeR) Model for dates of service on and after January 15, 2026, for services provided in New Jersey, Oklahoma, and Texas and billed to Novitas. This webinar will provide an overview of the WISeR Model and prior authorization guidelines and identify valuable resources to navigate the WISeR Model process. Join this webinar to gain a better understanding of the WISeR Model and review answers to commonly asked questions regarding prior authorizations.	View recording Take survey
JH JL	07/22/2026 Preventive Services: Tests and Screenings	The Preventive Services series identifies a variety of Medicare covered preventive services and provides an overview of coverage, provider and patient eligibility, and billing requirements. This session will provide an overview of many of the preventive service screenings and tests available such as bone mass measurements, cardiovascular disease, glaucoma screening, and more.	View recording Take survey
JH JL	07/22/2026 Comprehensive Outpatient Rehabilitation Facility (CORF)	This webinar will provide an overview of Comprehensive Outpatient Rehabilitation Facility (CORF) benefits, coverage requirements and billing guidelines. We will review basic guidelines as well as focus on Comprehensive Error Rate Testing (CERT) and medical review errors, and how to avoid those errors. Take advantage of this opportunity to learn more about CORF services and billing practices.	View recording Take survey
JH JL	07/16/2026 Preventive Services: Counseling and Therapies	The Preventive Services series identifies a variety of Medicare covered preventive services and provides an overview of coverage, provider and patient eligibility, and billing requirements. This session will provide an overview of alcohol misuse, tobacco use, depression screenings, and more.	View recording Take survey
JH JL	07/15/2026 Modifier of the Month: Surgical Modifiers 54, 55, 56, 58, 78 and 79	The Modifier of the Month workshop series defines commonly used modifiers and demonstrates billing utilization. This webinar will review the global surgery concept and provide an overview of modifiers 54, 55, 56, 58, 78, and 79 used to reflect procedures performed within the global surgery period.	View recording Take survey
JH JL	07/07/2026 New Provider: Getting Started with Medicare	Are you new to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider workshop series. The first webinar in our StayConnected New Provider 5-part workshop series introduces the Medicare program and contractors, enrollment options, beneficiary eligibility, coverage policies and reimbursement methods.	View recording Take survey
JH	07/01/2026 Mandatory Self-Service Reopenings for AR, LA, CO, MS, NM, OK Providers	Novitas strives to ensure our Medicare providers access the most efficient, effective and supportive resources offered for the Medicare program. To reduce mail volume and improve efficiency, clerical error reopening (CER) requests received via fax or mail will be returned effective August 1, 2026 for providers in Arkansas, Louisiana, Colorado, Mississippi, New Mexico and Oklahoma. This informative webinar will review this initiative and educate on the free self-service tools available from Novitas for electronically submitting CERs.	View recording Take survey
JH JL	06/25/2026 Compliant Billing for Laboratory Services	Medicare improper payment data demonstrates laboratory services are consistent contributors to the Part B error rate at the national and local contractor levels. This webinar will review enrollment qualifications, ordering and certifying requirements, coverage and billing guidelines, and purposeful documentation components. We will also outline common improper payment errors identified by various review contractors and provide helpful resources to support Medicare compliance.	View recording Take survey
JH JL	06/24/2026 Modifier of the Month: Therapy and Rehabilitation Modifiers CO, GO, CQ, GP, GN, KX and Modifiers 59, XE, XS, XU and XP	The Modifier of the Month workshop series defines commonly used modifiers and demonstrates billing utilization. During this webinar, we will review modifiers CO, GO, CQ, GP, GN, KX and modifiers 59 and X(EPSU), used for billing physical, occupational and speech language therapy services.	View recording Take survey
JH JL	06/18/2026 Novitasphere Part B Features and Functionality	Novitasphere is our free, secure internet portal available for use by our JH and JL providers, facilities, billing services, clearinghouses and support staff. This webinar will conduct a demonstration of the Part B features available in Novitasphere including eligibility, claim submission, claim status, remittance advice, appeal requests, and many more.	View recording Take survey
JH JL	6/10/2026 Care Management Services: Implementing Advanced Primary Care Management (APCM) Guidelines	The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. The third webinar of the four-part series will review Medicare’s guidelines for the essential elements of advanced primary care management (APCM). We will identify billing requirements and resources to assist in locating more information about these services.	View recording Take survey
JH JL	06/09/2026 Cruising through the Comprehensive Error Rate Testing (CERT) Program Process	The Comprehensive Error Rate Testing (CERT) program supports Medicare program integrity efforts by conducting claim and documentation reviews to determine nationwide improper payment rates for a variety of claim types and services. This webinar will support a successful route through a CERT review by establishing proactive audit preparations, streamlining internal processes with organizational readiness and improving decision making using informational resources and self-service tools.	View recording Take survey
JH JL	06/09/2026 Care Management Services: Integrating Chronic and Other Care Management Services into Patient Care	The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. The first webinar of this four-part series will review chronic care management (CCM) and principal care management (PCM) services, which support patients with chronic conditions. We will define each service, outline patient and provider eligibility and review billing and coverage requirements.	View recording Take survey
JH JL	06/03/2026 Part B Billing: Verifying Patient Benefits, Eligibility and Insurers	The Medicare Navigator Part B Claims and Medicare Secondary Payer series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. The first webinar in this six-part series will provide an overview of Part B Medicare benefits, define Medicare Secondary Payer (MSP) scenarios and identify options for verifying patient eligibility.	View recording Take survey
JL	06/02/2026 Mandatory Self-Service Reopenings for Jurisdiction L (JL) Providers	Novitas strives to ensure our Medicare providers access the most efficient, effective and supportive resources offered for the Medicare program. To reduce mail volume and improve efficiency, clerical error reopening (CER) requests received via fax or mail will be returned effective July 1, 2026 for all Jurisdiction L (JL) providers. This informative webinar will review this initiative and educate on the free self-service tools available from Novitas for electronically submitting CERs.	View recording Take survey
JH JL	05/28/2026 Remote Patient Monitoring (RPM) Requirements	During this webinar, we’ll explore the topics of remote therapeutic services and remote physiological monitoring. We will outline providers eligible to offer these services, essential insights into billing practices, criteria for what is considered reasonable and necessary, ensuring compliance and purposeful documentation requirements.	View recording Take survey
JH JL	05/27/2026 Provider Enrollment Preparation: Establishing Accounts in Medicare Enrollment Systems	The Medicare Navigator Provider Enrollment Preparation series navigates Part A and B providers through the initial, preparatory stages of starting the enrollment process with Medicare. The last webinar in our three-part series provides instructions for establishing an account in the internet-based Provider Enrollment, Chain and Ownership System (PECOS) and the Identity & Access Management System (I&A). We will also review how to register for a National Provider Identifier within the National Plan & Provider Enumeration System (NPPES).	View recording Take survey
JL	05/27/2026 Inpatient Rehabilitation Facility Review Choice Demonstration (IRF RCD): Cycle 3 Results and Transitioning to Cycle 4	Join us for up-to-date information on IRF RCD. During this webinar we will review the Cycle 3 results, top issues identified and how to view cycle stats. We will provide guidance on transitioning from Cycle 3 to Cycle 4 including the Cycle 4 review choice options and selection process. Our IRF RCD clinical team will be available to answer questions. PA IRFs are encouraged to attend.	View recording Take survey
JH JL	05/19/2026 Critical Access Hospital (CAH) Method I and II Billing and Reimbursement Overview	This webinar offers an in-depth look at the operations, billing, and reimbursement strategies fundamental to the success of Critical Access Hospitals (CAHs). From understanding the differences between Method I and Method II billing and reimbursement to managing specialty services. CAH resources will be identified throughout the presentation.	View recording Take survey
JH	05/14/2026 Inpatient Rehabilitation Facility (IRF) Review Choice Demonstration (RCD): Cycle 1 Progress	The Centers for Medicare & Medicaid Services (CMS) expanded the Review Choice Demonstration (RCD) for Inpatient Rehabilitation Facility (IRF) services to Texas starting with admissions occurring on and after March 2, 2026. Novitas Solutions, the Medicare Administrative Contractor (MAC) for Texas, will conduct a pre-claim or postpayment review of IRF services depending on provider selection. Join us for up-to-date information on IRF RCD as we progress through reviews in Cycle 1. We will review common questions, observations and trends related to IRF RCD including the top reasons for non-affirmations. Our IRF RCD clinical team will be available to answer questions. TX IRFs are encouraged to attend.	View recording Take survey
JH JL	05/12/2026 Behavioral Health: Discovering Medicare-Covered Services	Stay connected with Medicare-covered behavioral health care by attending our Behavioral Health workshop series. The first webinar of this four-part series will explore behavioral health services, including behavioral health integration (BHI), psychotherapy for crisis, and opioid use disorder (OUD) screening and treatment. We will review coverage and billing requirements and identify 2026 Final Rule updates for these services.	View recording Take survey
JH JL	05/06/2026 Modifier of the Month Global Surgery Evaluation and Management Modifiers 24, 25, FT and 57	The Modifier of the Month workshop series defines commonly used modifiers and demonstrates billing utilization. This webinar will review the global surgery concept and the applicability of using modifiers 24, 25, 57, and FT to reflect services occurring during the global surgery period.	View recording Take survey
JL	05/05/2026 Mandatory Self Service Reopening’s for New Jersey Providers	Novitas strives to ensure our Medicare providers access the most efficient, effective and supportive resources offered for the Medicare program. To reduce mail volume and improve efficiency, clerical error reopening (CER) requests received via fax or mail will be returned effective June 1, 2026 for New Jersey providers. This informative webinar will review this initiative and educate on the free self-service tools available from Novitas for electronically submitting CERs.	View recording Take survey
JH JL	04/28/2026 Ambulance Essentials: Coverage, Documentation and Prior Authorization Requirements	This webinar is designed for providers and suppliers who provide ground ambulance transportation. We will review coverage, documentation requirements for the trip record and the Physician’s Certification Statement (PCS), we will also provide an overview of the Repetitive Scheduled Non-Emergent Ambulance Transports (RSNAT) Prior Authorization Requirements for Part B suppliers.	View recording Take survey
JH JL	04/28/2026 Cracking Medicare Chiropractic Services: A Review of Billing, Coverage and Documentation Requirements	This webinar will provide valuable information on billing, coverage, purposeful documentation guidelines and improper payment errors for Chiropractic services. The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review the most frequent Part B chiropractic services errors. We will share resources aimed at proactively avoiding these errors.	View recording Take survey

JH JL	04/22/2026 Federally Qualified Health Center (FQHC) Basics, Billing and Reimbursement	This webinar will provide an overview of Federally Qualified Health Center (FQHC) services, focusing on reimbursement processes and billing best practices. This session will provide valuable information to promote compliance, support financial performance and operational efficiency.	View recording Take survey
JH JL	04/22/2026 Rural Health Clinic (RHCs) Medicare Basics, Billing and Reimbursement	In webinar will provide the overview of Rural Health Clinic (RHC) services, focusing on reimbursement processes and billing best practices. This session will provide valuable information to promote compliance, support financial performance and operational efficiency.	View recording Take survey
JH JL	04/22/2026 Prior Authorization (PA) for Certain Hospital Outpatient Department (OPD) Services	This webinar will review the prior authorization (PA) program for hospital outpatient department (OPD) services. Under prior authorization, the provider submits the prior authorization request (PAR) and supportive medical documentation to the Medicare Administrative Contractor (MAC) and receives an affirmed or non-affirmed decision prior to rendering the service. As a condition of payment, a PAR is required for the following hospital OPD services: blepharoplasty, blepharoptosis repair, and brow ptosis repairs; botulinum toxin injections; panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; rhinoplasty and related services; vein ablation and related services; cervical fusion with disc removal, implanted spinal neurostimulators, and facet joint interventions. This webinar will review the PAR process review decision timeframes, common avoidable reasons for non-affirmations and documentation guidelines highlighting blepharoplasty, blepharoptosis repair, and brow ptosis repairs and related services; botulinum toxin injections; panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy); rhinoplasty and related services; and vein ablation and related services. Members of our PA team will be available for questions relating to the PA program.	View recording Take survey
JH JL	04/21/2026 Part A Modifiers: Surgical and Anatomical Modifiers	The Part A Medicare Modifiers series defines commonly used modifiers and demonstrates billing utilization. During this webinar, we will review common surgical, anatomical modifiers and modifier 50, which are routinely used to identify an area of the body or a bilateral procedure	View recording Take survey
JH JL	04/16/2026 Fundamentals of Evaluation and Management (E/M) Services: Using Modifiers 24, 25 and 57	Stay connected with Medicare Part B updates and requirements by attending our Fundamentals of Evaluation and Management (E/M) Services workshop series. Across this series, we explore scoring methodologies, documentation expectations, and billing requirements to support compliant E/M reporting. Part four of this four-part series will review the requirements for reporting E/M services during the global surgery period, explain when and how to apply modifiers 24, 25, and 57, and outline documentation guidelines. This webinar will examine common error findings related to modifier application and strategies to promote compliant reporting.	View recording Take survey
JH JL	04/15/2026 Fundamentals of Evaluation and Management (E/M) Services: E/M Scoring with Case Studies	Stay connected with Medicare Part B updates and requirements by attending our Fundamentals of Evaluation and Management (E/M) Services workshop series. Across this series, we explore scoring methodologies, documentation expectations, and billing requirements to support compliant E/M reporting. Part three of this four-part series will apply scoring principles using real world E/M case studies. Participants will walk through scenarios demonstrating how to use the E/M interactive tool to verify selection of the most appropriate E/M level of service.	View recording Take survey
JH JL	04/14/2026 Fundamentals of Evaluation and Management (E/M) Services: Self Help Tools for Scoring E/M Services	Stay connected with Medicare Part B updates and requirements by attending our Fundamentals of Evaluation and Management (E/M) Services workshop series. Across this series, we explore scoring methodologies, documentation expectations, and billing requirements to support compliant E/M reporting. Part two of this four-part series will introduce web based resources and interactive E/M self help tools designed to support providers, coders, compliance officers, and billing personnel in understanding E/M requirements. This webinar will include live demonstrations of these tools and show how they can be used to mitigate common Comprehensive Error Rate Testing (CERT) and Targeted Probe and Educate (TPE) errors -- particularly those related to documentation, medical decision making (MDM), and E/M code selection.	View recording Take survey
JH JL	04/14/2026 Fundamentals of Evaluation and Management (E/M) Services: The Process of Selecting a Code	Stay connected with Medicare Part B updates and requirements by attending our Fundamentals of Evaluation and Management (E/M) Services workshop series. Across this series, we explore scoring methodologies, documentation expectations, and billing requirements to support compliant E/M reporting. Part one of this four-part series will provide a foundational overview of E/M code selection, and walk through the steps for determining the appropriate E/M level based on patient type, place of service, and key documentation elements, highlighting frequent Comprehensive Error Rate Testing (CERT) and Targeted Probe and Educate (TPE) errors related to code selection and strategies to avoid common pitfalls in documentation.	View recording Take survey
JH JL	04/09/2026 Prior Authorization (PA) Demonstration for Certain Ambulatory Surgical Center (ASC) Services	This webinar will review the prior authorization (PA) demonstration for certain ambulatory surgical center (ASC) services for the states of Florida, Maryland, Pennsylvania, and Texas. The service categories targeted by the demonstration are: Blepharoplasty, eyelid surgery, brow lift, and related services; Botulinum toxin injections, Panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; Rhinoplasty and related services; and Vein ablation and related services. Under PA, the provider submits the prior authorization request (PAR) and supportive medical documentation to the MAC and receives an affirmed or non-affirmed decision prior to rendering the service. This webinar will review the PAR process, review decision timeframes, potential results and documentation guidelines. Members of our PA team will be available for questions relating to the PA demonstration.	View recording Take survey
JH JL	04/08/2026 Modifier of the Month: Modifier 50 or Anatomical Modifiers	The Modifier of the Month workshop series defines commonly used modifiers and demonstrates billing utilization. Anatomical modifiers are applied to claims to identify unilateral and bilateral procedures. This webinar will demonstrate how to use the anatomical modifiers or modifier 50 and identify resources to support the modifier selection.	View recording Take survey
JH JL	04/08/2026 Wasteful and Inappropriate Service Reduction (WISeR) Model Prior Authorization Process	CMS implemented the prior authorization Wasteful and Inappropriate Service Reduction (WISeR) Model for dates of service on and after January 15, 2026, for services provided in New Jersey, Oklahoma, and Texas and billed to Novitas. The WISeR Model includes companies (referred to as participants) who will leverage expertise managing the prior authorization process using enhanced technology to ensure timely, reasonable and necessary Medicare coverage decisions for select items and services. This webinar will provide an overview of the WISeR Model and prior authorization guidelines and identify valuable resources to navigate the WISeR Model process. Join this webinar to gain a better understanding of the WISeR Model and review answers to commonly asked questions regarding prior authorizations.	View recording Take survey
JH JL	03/25/2026 Modifier of the Month: Modifiers 59 vs. XE, XS, XP, and XU	The Modifier of the Month workshop series defines commonly used modifiers and demonstrates billing utilization. For non-evaluation and management services, modifiers 59 and X(E,S,U,P) are used to identify distinct procedures or services not normally reported together when performed on the same day. This webinar will define each modifier, explore common scenarios for use and review applicable supporting documentation requirements.	View recording Take survey
JH JL	03/25/2026 Medicare Preventive Services: Wellness Visits	The Preventive Services series provides an overview of Medicare coverage requirements, patient and provider eligibility, and billing guidelines for a variety of preventive care services. The first webinar in our series focuses on the elements of the initial preventive physical examination (IPPE), the annual wellness visit (AWV) and the optional elements of these exams. We will use recently identified Comprehensive Error Rate Testing (CERT) program and medical review improper payment errors to highlight Medicare requirements, best practices and beneficial resources for billing and documenting these services.	View recording Take survey
JH JL	03/24/2026 Introduction to Global Surgery	During this webinar, you'll discover the basics of the global surgery concept and what’s included within the global surgical period. We'll guide you through the global package reimbursement, covering surgical types and split global surgical packages and payment rules between 2 or more providers.	View recording Take survey
JH JL	03/11/2026 Medicare Billing Requirements for Ambulatory Surgical Centers (ASCs)	Our webinar will review the 2026 ASC updates and provide an overview of the ASC payment system. Learn how to review the addendums and explore proper indicators to determine coverage and payment. We’ll walk through the proper billing tips to ensure accurate submission of claims.	View recording Take survey
JH JL	03/10/2026 Foundations of Compliance: Establishing a compliance program	The Medicare Navigator Foundations of Compliance workshop series supports Medicare compliance, accurate billing and documentation standards. Protecting the Medicare trust fund is the responsibility of everyone involved in the Medicare program, including providers and suppliers. Help prevent fraud, waste and abuse by establishing a proactive compliance program focused on improper payment prevention. Establishing a Compliance Program is the first of four webinars in the series focused on defining the fundamental elements of a successful compliance program, identifying options to correct claim errors, and review critical resources for implementation guidance.	View recording Take survey
JH JL	03/04/2026 Intensive Outpatient Program (IOP) Coverage and Billing Requirements	Medicare coverage and payment for intensive outpatient program (IOP) services are available for individuals with mental health conditions (including substance use disorders) since 2024. This course will provide an overview of IOP service coverage criteria and review IOP billing guidelines for services furnished in approved settings. We will review documentation requirements and provide helpful resources related to IOP coverage and billing.	View recording Take survey
JH JL	03/03/2026 Novitasphere Enrollment	Join us for a commitment-free demonstration of the enrollment process for Novitasphere, our free, secure internet portal available for use by our JH and JL providers, facilities, billing services, clearinghouses and support staff. During this webinar, we will provide an overview of the Novitasphere enrollment process as well as the registration process for the CMS Identity and Management (IDM) system. We will also define the various roles for Novitasphere Portal users.	View recording Take survey
JH JL	02/25/2026 Critical Access Hospital (CAH): Method II Enrollment Reassignment Overview	This webinar will highlight the critical role of reassignment for critical access hospitals (CAHs) operating under Method II. We’ll dive into the essential requirements for enrollment reassignments involving physicians and non-practitioner providers, ensuring compliance and accuracy. Additionally, the webinar will cover the mandatory reporting of provider segments for Method II practitioners—a key step in preventing future claim denials. Join us to gain practical insights and best practices to streamline reassignment processes and safeguard reimbursement.	View recording Take survey
JH JL	02/25/2026 Federally Qualified Health Center (FQHC) and Rural Health Clinic (RHC) Essentials: The Latest Changes in Reimbursement, Regulations, and Billing Practices	This session will provide Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs), with 2026 policy, reimbursement and billing updates. Join us for this informative webinar as we break down the most important changes for FQHCs and RHCs need to be aware of to stay compliant with Medicare requirements.	View recording Take survey
JH JL	02/24/2026 Medicare Part B Telehealth: Where We are Now	Telehealth is an effective health care delivery tool allowing for expanded access to reasonable and necessary services within the Medicare beneficiary community. Telehealth is also ever changing in the Medicare environment. In this webinar, we will identify Medicare-approved telehealth eligible services and provider types, define requirements for telehealth services and review the latest changes and flexibilities structured for Part B in 2026.	View recording Take survey
JH JL	02/24/2026 Medicare Part A Telehealth	Telehealth is an effective health care delivery tool allowing for expanded access to reasonable and necessary services within the Medicare beneficiary community. Telehealth is also ever changing in the Medicare environment. In this webinar, we will identify Medicare-approved telehealth eligible services and provider types, define requirements for telehealth services and review the latest changes and flexibilities structured for Part A in 2026.	View recording Take survey
JH JL	02/19/2026 Inpatient Rehabilitation Facility (IRF) Coverage Requirements	This webinar will review the coverage and documentation requirements for inpatient rehabilitation facility (IRF) services. We will examine improper payment errors identified by the Office of the Inspector General (OIG), Comprehensive Error Rate Testing (CERT) program and medical review activities including Targeted Probe and Educate (TPE) and the IRF Review Choice Demonstration (RCD). We will outline resources and best practices to improve compliance with Medicare program requirements for IRF services.	View recording Take survey
JL	02/18/2026 Inpatient Rehabilitation Facility Review Choice Demonstration (IRF RCD): Cycle 3 Progress	Join us for up-to-date information on IRF RCD as we progress through reviews in Cycle 3. We will review common questions, observations and trends related to IRF RCD including the top reasons for non-affirmations and documentation guidelines. Guidance will be provided on using Novitasphere to review Cycle 3 stats. Our IRF RCD clinical team will be available to answer questions. PA IRFs are encouraged to attend.	View recording Take survey
JH	02/12/2026 Inpatient Rehabilitation Facility (IRF) Review Choice Demonstration (RCD): Review Choice Process (Part A)	The Centers for Medicare & Medicaid Services (CMS) recently announced the expansion of the Review Choice Demonstration (RCD) for Inpatient Rehabilitation Facility (IRF) services to Texas starting with admissions occurring on and after March 2, 2026. Novitas Solutions, the Medicare Administrative Contractor (MAC) for Texas, will conduct a pre-claim or postpayment review of IRF services depending on provider selection. Novitas will host a series of webinars to prepare the facility for this review process. IRFs located in Texas only are highly encouraged to attend. Our third webinar within the series will provide an overview of RCD and the pre-claim and postpayment review submission process, including what to include in your submission using the medical review checklists.	View recording Take survey
JH JL	02/11/2026 New Prior Authorization (PA) Demonstration for Certain Ambulatory Surgical Center (ASC) Services (Part B)	This webinar will review the new prior authorization (PA) demonstration for certain ambulatory surgical center (ASC) services for the states of Florida, Maryland, Pennsylvania, and Texas. The service categories targeted by the demonstration are: Blepharoplasty, eyelid surgery, brow lift, and related services; Botulinum toxin injections, Panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; Rhinoplasty and related services; and Vein ablation and related services. Under PA, the provider submits the prior authorization request (PAR) and supportive medical documentation to the MAC and receives an affirmed or non-affirmed decision prior to rendering the service. This webinar will review the PAR process, review decision timeframes, potential results and documentation guidelines. Members of our PA team will be available for questions relating to the PA demonstration.	View recording Take survey
JH JL	02/03/2026 Wasteful and Inappropriate Service Reduction (WISeR) Model Prior Authorization Process (Part A/B)	CMS implemented the prior authorization Wasteful and Inappropriate Service Reduction (WISeR) Model for dates of service on and after January 15, 2026, for services provided in New Jersey, Oklahoma, and Texas and billed to Novitas. The WISeR Model includes companies (referred to as participants) who will leverage expertise managing the prior authorization process using enhanced technology to ensure timely, reasonable and necessary Medicare coverage decisions for select items and services. This webinar will provide an overview of the WISeR Model and prior authorization guidelines and identify valuable resources to navigate the WISeR Model process. Join this webinar to gain a better understanding of the WISeR Model and review answers to commonly asked questions regarding prior authorizations.	View recording Take survey
JH JL	01/29/2026 Medicare Part B Updates - January 2026	This webinar is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates including 2026 deductible and therapy cap amounts, fee schedule updates, policy updates, 2026 telehealth information, and preventive service reminders.	View recording Take survey
JH JL	01/28/2026 Local Coverage Determination (LCD) Additions and Revisions (Part A/B)	This webinar will include new and revised local coverage determinations and local coverage articles. The session will review recent ICD-10-CM coding updates and articles addressing topics such as molecular pathology and genetic testing, arterial duplex ultrasound of the upper and lower extremities, botulinum toxins and more. We’ll also provide guidance regarding application of the FastTrack to Medicare coverage policies self-service tool.	View recording Take survey
JH JL	01/28/2026 Medicare Part A Updates - January 2026	This event will review the most recent Medicare updates and can contain a wide variety of topics, including MAC initiatives, CMS initiatives, quarterly and annual updates to the 2026 OPPS, coinsurance and deductible updates. As well as reminders about preventive services.	View recording Take survey
JH JL	01/27/2026 Streamline Medicare Billing with Electronic Claim Submission (Part B)	Still submitting Medicare Part B claims on paper? Discover how to save time and money while receiving quicker Medicare reimbursement for covered services! This informative webinar is designed for providers, billing services, and clearinghouses, and will cover how to enroll in electronic billing. We will also educate on free products from Novitas and First Coast for electronically processing claims, along with reports that provide claim status and claim processing results. Don’t hesitate—start the electronic billing journey today!	View recording Take survey
JH JL	01/22/2026 StayConnected: Office and Outpatient Evaluation and Management (E/M) Services (Part B)	Stay connected with Medicare Part B by participating in the series of workshops focused on Evaluation and Management services. This webinar will cover the E/M guidelines relevant to office and outpatient services. We will identify the various patient types within this service category, discuss the 2026 guidelines for code G2211, explain the incident to requirements, and review the guidelines for prolonged services. Additionally, we will share valuable links to E/M resources throughout the session.	View recording Take survey
JH JL	01/13/2026 New Prior Authoirzation (PA) Demonstration for Certain Ambulatory Surgical Center (ASC) Services (Part B)	This webinar will review the new prior authorization (PA) demonstration for certain ambulatory surgical center (ASC) services for the states of Florida, Maryland, Pennsylvania, and Texas. The service categories targeted by the demonstration are: Blepharoplasty, eyelid surgery, brow lift, and related services; Botulinum toxin injections, Panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; Rhinoplasty and related services; and Vein ablation and related services. Under PA, the provider submits the prior authorization request (PAR) and supportive medical documentation to the MAC and receives an affirmed or non-affirmed decision prior to rendering the service. This webinar will review the PAR process, review decision timeframes, potential results and documentation guidelines. Members of our PA team will be available for questions relating to the PA demonstration.	View recording Take survey
JH JL	12/11/2025 StayConnected: Common E/M Questions (Part B)	Evaluation and management (E/M) codes are among the most frequently offered and billed types of service. Recent guideline updates have raised common questions among providers and billers of these services. Please join us as we address and provide answers to these common inquiries.	View recording Take survey
JH JL	12/10/2025 Modifier of the Month: Modifier 50 or Anatomical Modifiers (Part B)	The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. Modifier 50 and anatomical modifiers provide area of the body specificity to the procedure billed. These modifiers can also be used to reflect if the procedure was unilateral or bilateral and are an important claim addition when navigating medically unlikely edits (MUEs) or other frequency limitations. During this webinar, we will define each modifier, explore common scenarios for use and review approaches to avoid common billing errors.	View recording Take survey
JH JL	12/05/2025 New Prior Authorization (PA) Demonstration for Certain Ambulatory Surgical Center (ASC) Services (Part B)	This webinar will review the new prior authorization (PA) demonstration for certain ambulatory surgical center (ASC) services for the states of Florida, Maryland, Pennsylvania, and Texas. The service categories targeted by the demonstration are: Blepharoplasty, eyelid surgery, brow lift, and related services; Botulinum toxin injections, Panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; Rhinoplasty and related services; and Vein ablation and related services. Under PA, the provider submits the prior authorization request (PAR) and supportive medical documentation to the MAC and receives an affirmed or non-affirmed decision prior to rendering the service. This webinar will review the PAR process, review decision timeframes, potential results and documentation guidelines. Members of our PA team will be available for questions relating to the PA demonstration.	View recording Take survey
JL JH	10/30/2025 Part B Insiders Guide to Mitigating Comprehensive Error Rate Testing (CERT) Errors (Part B)	The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review the most frequent Part B improper payment errors including ambulance services, chiropractic services and drugs and biologicals. We will share resources aimed at proactively avoiding these errors.	View recording Take survey
JL JH	10/30/2025 Part A Insiders Guide to Mitigating Comprehensive Error Rate Testing (CERT) Errors (Part A)	The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review Part A skilled nursing facility (SNF) improper payment errors and share resources aimed at mitigating these errors.	View recording Take survey
JL JH	10/28/2025 Local Coverage Determination (LCD) Additions and Revisions (Part A/B)	This webinar will include new and revised local coverage determinations and local coverage articles. The session will review non-invasive arterial duplex ultrasound of the upper and lower extremities, gastrointestinal pathogen panels utilizing multiplex nucleic acid amplification techniques, molecular pathology and genetic testing and more. We’ll also provide guidance regarding application of the FastTrack to Medicare coverage policies self-service tool.	View recording Take survey
JL JH	10/15/2025 Medicare Navigator Medicare Secondary Payer (MSP): Preparing and Submitting Part B Claims (Part B)	The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. During this Part B webinar, we will provide an overview of MSP program provisions and outline how to prepare and bill claims on the CMS-1500 claim form (or electronic equivalent).	View recording Take survey
JL JH	10/15/2025 Medicare Navigator Medicare Secondary Payer (MSP): Preparing and Submitting Part A Claims (Part A)	The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. During this Part A webinar, we will provider an overview of MSP program provisions and outline how to prepare and bill claims on the UB-04 claim form (or electronic equivalent).	View recording Take survey
JL JH	10/7/2025 Novitasphere Portal Series: Enrollment and Patient Eligibility Features (Part A/B)	Novitasphere is our free, secure internet portal available for use by our JH and JL providers, facilities, billing services, clearinghouses and support staff. During this webinar, we will provide an overview of the necessary steps to enroll in the portal. We will also demonstrate the patient eligibility feature which displays beneficiary deductible amounts, Medicare Secondary Payer (MSP) and Medicare Advantage Plan (MAP) information, home health and hospice periods, and much more.	View recording Take survey
JL JH	10/1/2025 Medicare Preventive Services: Vaccines (Part A/B)	The Preventive Services series identifies a variety of Medicare covered preventive services and provides an overview of coverage, patient eligibility, and billing requirements. Our next webinar in the series will review vaccinations, including influenza, pneumococcal, COVID-19 and hepatitis B vaccines. We will also provide an overview of roster billing.	View recording Take survey
JL JH	09/23/2025 StayConnected: Enrolling in Electronic Billing (Part A/B)	New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. This webinar will highlight the benefits of billing electronically and review the various electronic billing options available. We will conclude with an overview of the necessary steps to enroll as an electronic biller.	View recording Take survey
JL JH	09/17/2025 Medicare Navigator Part B Claims: Billing Requirements (Part B)	The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will examine the Part B claims process for filing a claim, including how to submit supplemental documentation. We’ll also cover best practices in identifying code selection, Medicare coverage and self-service resources.	View recording Take survey
JL JH	09/16/2025 Medicare Navigator Coverage and Policy: Understanding National Coverage Determinations (NCD) (Part A/B)	The Medicare Navigator Coverage and Policy series is designed to support providers with searching, locating and understanding Medicare coverage requirements. This webinar will provide an overview of national coverage determinations (NCD) and how they aid in determining reasonable and necessary criteria for a variety of services.	View recording Take survey
JL JH	09/11/2025 StayConnected: Assessing and Managing Patient Cognitive Needs (Part B)	The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. Medicare patients benefit from Cognitive Assessment & Care Plan Services (CACPS). A cognitive assessment affords the provider an opportunity to more thoroughly evaluate a patient's cognitive function and develop a care plan when signs of cognitive impairment are evident. During this webinar, we will define cognitive assessment and care plan services, identify patient and provider eligibility, and review billing, coverage and documentation requirements.	View recording Take survey
JL JH	09/09/2025 StayConnected: Transitioning Patient Care Coordination (Part B)	The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. Transitional care management (TCM) services are a critical component to bettering patient health outcomes by supporting care coordination and care continuity post facility discharge. During this webinar, we will review Medicare coverage and billing requirements for transitional care, identify types of providers who can render these services, address how to avoid common improper payment errors, and conclude with documentation guidance.	View recording Take survey
JL JH	09/04/2025 Skilled Nursing Facility (SNF) 5-Claim Probe and Educate and Understanding the Patient Driven Payment Model (PDPM) (Part A)	In this webinar we will review the Skilled Nursing Facility (SNF) 5-Claim Probe and Educate initiative and how it relates to the Patient Driven Payment Model (PDPM). PDPM determines the Medicare Part A reimbursement rate in the SNF setting. We will expolore the components of PDPM. We will review SNF Prospective Payment System (PPS) resources and self-service tools available.	View recording Take survey
JL JH	09/03/2025 Skilled Nursing Facility (SNF) Billing Guidance (Part A)	Join this skilled nursing facility (SNF) webinar to learn the billing requirements for SNF claims. We will review the components for SNF billing situations such as change in level of care, no-pay claims, benefit exhaust, SNF readmissions, leave of absence, and demand billing. We will provide valuable SNF resources and self-service tools available.	View recording Take survey
JL JH	09/03/2025 Modifiers of the Month: Procedural Modifiers 22, 52 and 53 (Part B)	The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. Modifiers 22, 52, and 53 are required when billing for an increased, reduced, or discontinued procedure. During this webinar, we will define each modifier, explore common scenarios for use and review applicable supporting documentation requirements.	View recording Take survey

Note: CEUs are only available for live webinars; CEUs will not be awarded for viewed recordings. Continue to monitor our event calendar for live events.

Last modified: 08/14/2026

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