JL Part B Interactive Voice Response Unit (IVR) Step by Step

B

2

State from the chart below and the option

Pennsylvania

1

New Jersey

2

Maryland

3

District of Columbia

4

Delaware

5

Other

6

"Claims"

1

"Eligibility"

Eligibility, Deductible

2

"Electronic Billing"

Reports, File Content, Passwords, Connectivity, EDI Supported Software, All Other EDI Questions

3

"Provider Enrollment"

Forms, Revalidation, All Other Enrollment Questions

4

"Other"

Eligibility, Claim Status, Patient Account, Financials, Pricing, General Information

5

* If you wish to speak with a Customer Service Representative at any point during the call, say "Operator".