Mailing Addresses

You can avoid the wait and submit your Medicare correspondence to Novitas Solutions electronically using our Online Electronic Submission Tools.

This page contains postal mailing addresses for the following:

Priority Mailing Address

We encourage providers to send postal mail to the appropriate P.O. Box as listed below, but if you need to send Medicare documents via Priority mail or through a commercial courier (UPS, FedEx) for which a P.O. Box cannot be used, please use the following street address:

Novitas Solutions, Inc.
Attention: (Department / Function Name or Specific Person)
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050 

Paper Claims

This section contains the addresses for submitting initial claims (including MSP) and responding to development requests for additional information.

Part B Claims

Novitas Solutions
Attn: Part B Claims
P.O. Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Additional Development Letter Responses (ADR)

Novitas Solutions
JL Part B ADR / Medical Records
PO Box 3065
Mechanicsburg, PA 17055-1807

General Written Inquiries and Appeals

The addresses to submit redeterminations, clerical error reopenings, and general written inquiry requests have been consolidated for the JL region into one address.

Novitas Solutions
Attn: (General Inquiry or Appeals Department)
P.O. Box 3413
Mechanicsburg, PA 17055-1852

Electronic Billing (EDI) Completed EDI Enrollment Forms

To enroll for electronic billing, please visit our Electronic Billing (EDI) Center and download the most recent version of EDI Enrollment forms. Please mail your completed EDI Enrollment forms to:

Novitas Solutions
Attn: JL EDI
P.O. Box 3011
Mechanicsburg, PA 17055-1801

Provider Enrollment - Completed Provider Enrollment Forms

Paper enrollment forms / supporting documentation, hardcopy supporting documentation for Internet-based PECOS submitted applications, and other enrollment forms (e.g., CMS-460) must be sent through the U.S. mail. Please see below for the appropriate address.

Please direct responses to requests for information (development) to the specific Credentialing Specialist listed in the development letter.

Novitas Solutions (except Indian Health Services/ Tribal/ Urban Providers)
Provider Enrollment Services
P.O. Box 3157
Mechanicsburg, PA 17055-1836

Priority Mail/ Commercial Courier

Novitas Solutions
JL Provider Enrollment Services
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050

Opt-Out Affidavit

Novitas Solutions
Provider Enrollment Services
P. O. Box 3157
Mechanicsburg, PA 17055-1836
Fax: 717-728-8759

Medical Director

Novitas Solutions - Office of the Medical Director
Attn: Leslie Stevens, MD
2020 Technology Parkway, Suite 100
Mechanicsburg, PA 17050

Freedom of Information (FOIA) Requests

Send your request to the following addresses.

Novitas Solutions
FOIA
PO Box 3700
Mechanicsburg, PA 17055-1856

Cashier (Return of Monies to Medicare Form 8322)

When returning money to Medicare, all SOLICITED and UNSOLICITED money should be sent to the appropriate address listed below. When an unsolicited / voluntary refund check is being submitted to the Medicare Program, you should ensure that any explanation and / or additional information you want to convey to the Medicare contractor is complete and accurate.

Novitas Solutions
CASHIER
P.O. Box XXXX (replace the Xs with the PO Box number from the table below)
Mechanicsburg, PA 17055-XXXX (fill in the +4 from the table below)

Need additional assistance? Call the Help Line: 1-877-235-8073

Gifts - Offers and Receipt of Gifts

Novitas is a government contractor and is therefore prohibited from accepting gifts of any kind from providers, vendors or third parties doing business, or seeking to do business, with us. Therefore, any gifts received by a Novitas employee will be returned. Thank you for your understanding.