Instructions for changing or resetting your password, including password requirements. Also, steps to unlock your EIDM account.
Watch this video if you know your password, but need to change it before it expires.
Watch this video if you forgot your password and need help resetting it.
CMS's EIDM Training Videos: Access training videos on the Identity Verification process, registering and using your MFA Device, and requesting EIDM Access. Videos are hosted by YouTube, a 3rd party vendor not affiliated with Novitas Solutions, Inc. In order to view YouTube videos, your company must allow this. If you receive a message that the video is blocked, please contact your network administrator to request an exception. YouTube videos are also accessible via mobile devices, which is an alternate method you may choose to view these.