We value your feedback. We use your suggestions and questions to help drive improvements to our websites.
There are multiple ways to send your feedback to us.
Types of surveys |
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Satisfaction surveys - Voluntary opportunities to let us know how you feel about our website and other Novitas departments. |
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Feedback tab - A colored tab located on the right side of the website. Click the tab and a pop up will appear. It will ask you the type of feedback and give three options: Information on this page A technical issue Something else |
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Was this page helpful? This question is located at the bottom of most documents with yes or no buttons. If you select No there will be a questionnaire to fill out. |
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Digital experience survey - Share your experience with us. Invitations to participate will randomly display while visiting our website and portal. |
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Provider Contact Center phone-based surveys - Tell us about your experience after using the IVR and also after speaking with our contact center representatives. |
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Click here to see a list of website enhancements
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