1. Introduction
Novitasphere
Portal Access
Accessibility information
Scope
Conventions
Limitations
System requirements
File upload requirements
Integration with CMS' IDM system
Acceptance of IDM Terms and Conditions
Compliance with federal regulations
Acronyms
Glossary
Printing in Novitasphere
2. Accessing Novitasphere
Enrollment references
Sign In
Home page
Navigation
Search
Chat
Mailbox
Log off
Switch roles
3. Eligibility
Eligibility
Eligibility
Deductibles/Caps
Preventive
Medicare Secondary Payer (MSP)
Medicare Advantage Plan (MAP)
Hospice / Home Health
Inpatient
Qualified Medicare Beneficiary (QMB)
Part B Immunosuppressant Drug Benefit (PBID)
ACO REACH participation
4. MBI Lookup
5. Claims
Claims Status
Claim Status: Part A
Claim Status: Part B
Claim Summary
Medical Review Claims
Provider Data Summary (PDS)
PDS Request: Part A
PDS Request: Part B
6. Appeals
Part A:
Appeal Request: Part A
Redetermination Request: Part A
Reconsideration Request: Part A
Appeals Status: Part A
Part B:
Appeals Request: Part B
Appeals Status: Part B
Claim Correction: Part B
Billed in Error: Part B
7. Claim Submission/ERA
Open Claim Submission / ERA feature
Claim File Submission
Retrieve the 999 Acknowledgement Report
Retrieve the 277CA Claims Acknowledgement Report
Retrieve the 835 Electronic Remittance Report
8. Submit Documents
Dashboard
Medical Records / ADRs
Provider Audit & Reimbursement (Part A only)
Credit Balance Report (Part A only)
General Inquiry
Immediate Recoupments
1099
Submission History
9. Prior Auth
Prior Authorization Requests
Status Tool
Review Choice Demo - IRF
Choice Selection
Submit RCD Docs
History
Cycle Stats
10. Retrieve Documents
Retrieve Document Part A/B Feature Listing
1099
Comparative Billing Report
Overpayment Demand Letter
Appeals Development Letters
Claim Correction Confirmation
Redetermination Notices
Remittance Advice
11. Financial Information
Payment Status
DCN Lookup: Part A
FCN Lookup: Part B
Demand Letter / Overpayment Details
AR Transaction Info
12. Online Resources
Self-service Tools
References
Educational Events
Site Map
Privacy Policy
Terms and Conditions
My IDM Account
13. Troubleshooting
Unable to sign in
System not available
Data matching error
Data format error
Data incomplete error
14. Support
Online help
Telephone support
Live Chat
Feedback
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